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My Mac is running slow and I can’t update my OS because it won’t connect to App Store. WiFi connection is fine

I can’t get my Mac to connect to App Store to update OS. Internet connection is fine. Mac running very slow

iMac 27", OS X 10.11

Posted on Jan 29, 2020 8:15 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2020 10:31 AM

macOS is updated through the System Preferences app, not the Mac App Store.


ASC - Late 2012 Mac mini, macOS 10.15.3; Watch, series 5 GPS/cellular, watchOS 6.1.2; iPad Air 2, ipadOS 13.3.1; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 13.3.1;  HomePods, audioOS 13.3.1 and Airport Express w/ Airplay 2

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My Mac is running slow and I can’t update my OS because it won’t connect to App Store. WiFi connection is fine

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