You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dunbie Author

Level 1

9 points

TV app on Catalina 10.15.2 blank screen during playback, only sound

I don't like to say this, but Apple's TV app is piece of crap. I am subscriber, like to watch For All Mankind serie, because it's really good. I use to watch it on my Apple TV device, but it never remembers which episodes I have already seen, so if not watching it often, I can only guess where did I stop recently. Now I tried to continue watching on my brand new iMac with updated OS (10.15.2).

One little, petty, very tiny problem is, that there is no picture, only sound. Subtitles correctly displayed on beautifull big black screen. I tried to restart my computer with no avail.

Tried it on my iPhone, it works correctly.

Anyone has the same problem? Or, I don't dare to hope, any solution?

Thanx.

iMac 27", macOS 10.15

Posted on Jan 29, 2020 8:48 AM

Top-ranking reply

dunbie Author

Level 1

9 points

Posted on Jan 30, 2020 2:12 AM

Ok, solved. Problem was, that I have connected second monitor to my iMac via USB Display Link. With removing this connection, video runs as it should. I don't understand why this could cause problem, because I tried to watch the movie on main iMac display.

View in context

TV app on Catalina 10.15.2 blank screen during playback, only sound

Similar questions