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Apple TV 4K - can’t stream TV+

I have 2 Apple TV devices. Both are the new 4K. One is on living room tv; the other in bedroom tv. I also have an active 1 year subscription to TV+ streaming service for Apple.


I can watch tv+ shows/programs (Morning Show, etc.) on my living room Apple TV device and on my iPhone.


i CAN’T watch tv+ shows on my bedroom Apple TV device.


How do I get my Tv+ shows to play through my 2nd Apple TV device in the bedroom?


Troubleshooting steps taken to date:

  • Reset & restarted the Apple TV device in bedroom
  • Verified TVOS is latest version
  • Signed out and signed back in


ANY IDEAS?

Apple TV 4K

Posted on Feb 1, 2020 10:14 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2020 5:52 PM

Problem solved. The OS version on the 2 Apple TV devices was different. Once we got them both updated to same OS, then TV+ showed up on the device it once wasn’t on.



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Apple TV 4K - can’t stream TV+

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