Cannot login to iCloud on iMac Pro

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Level 1

4 points

Cannot login to iCloud on iMac Pro

I have an iMac and several other devices. Only problem is with the iMac where System preferences is inviting me to Sign in to my Apple ID. When I do, I get told that I am already signed in to iCloud and to delete my ID from internet Accounts and sign in again. I have done that but I am going round in circles. My other devices (MBP, iPhone and iPad) all work fine. I can log in to iCloud through Safari and it shows that my iMac is a connected device. However, I cannot get beyond the login screens. It sounds like something has corrupted somewhere. Anyone any ideas?

iMac Line (2012 and Later)

Posted on Feb 6, 2020 8:10 AM

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Answer 1

Feb 7, 2020 3:50 AM in response to uk20d3

I would try going here https://appleid.apple.com/#!&page=signin and changing my Apple ID. But, first, read:

Changing your Apple ID: https://support.apple.com/en-us/HT202667

What to do afterwards: https://support.apple.com/en-us/HT204071

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Answer 2

uk20d3 Author

Level 1

4 points

Feb 7, 2020 5:09 AM in response to donv_the_ghost

Thanks for the response. I will keep this on the side but I didn't want to start changing my ID just yet because every thing works on every other device. This appears to be a problem specific to just one machine and not to the iCloud account.

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Answer 3

Feb 7, 2020 5:31 AM in response to uk20d3

You are welcome. Good luck.

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Answer 4

uk20d3 Author

Level 1

4 points

Feb 7, 2020 6:32 AM in response to donv_the_ghost

I have just updated the operating system to Catalina (10.15.3) and this problem went away.

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Answer 5

Feb 7, 2020 8:12 AM in response to uk20d3

That's super. Funny thing I was just going to tell you that there have been problems with Safari, in general, lately, but on Catalina machines. I'm not sure if you were using Safari, but ...?

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Cannot login to iCloud on iMac Pro

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