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royal153 Author

Level 1

4 points

Gift card

I got an iTunes card brand new and at the first use I was told that the card has already been redeemed. What can I do? Thanks.

Posted on Feb 7, 2020 3:36 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Feb 7, 2020 4:05 PM

Please refer to: If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support

"Card or code is already redeemed

If you see a message that says your card or code has already been redeemed, try signing out of the iTunes Store on all of your devices, then sign back in. This will refresh your credit balance. Learn how to find your credit balance.

If you redeemed your card toward an Apple Music membership, you can view your Apple Music membership and when you'll next be charged.

If you need more help, contact us."

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