You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This computer is not authorized to play a song

After a recent download, I keep getting the "This computer is not authorized to play" on a couple songs. I've tried un-authorizing, re-authorizing, restarting, logging out of ITunes and standing on my head.

Windows, Windows 10

Posted on Feb 8, 2020 4:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2020 5:17 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

5 replies
Question marked as Top-ranking reply

Feb 9, 2020 5:17 AM in response to Shminkey

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Feb 9, 2020 4:29 AM in response to Shminkey

Shminkey wrote:

The standing on my head was obviously being sarcastic because the same tips are given over and over and over and over again.

No, really?


A significant problem with sarcasm in the written form is that it isn't always easy to spot. You apparently missed mine.


Back to the issue though; the "same tips" are given more than once because the experienced contributors here see the same questions over and over again, but usually, once answered, the original poster doesn't bother to come back and tell us how they got on. Did our advice fix result in successfully fixing the issue, or failure? We frequently never find out. There's nothing we can do about that, except offer our best advice. Those of us who spend a lot of time here are trying our best to help others such as you. We do so because we want to help, we're not paid.


With regard to your specific problem, we have been led to believe that repeated requests for authorisation are due to the file being corrupted. Therefore, deleting it and downloading it again will hopefully result in a perfect copy.


All I can suggest is that you contribute to an ongoing discussion that has recent replies, where you can explain that you have tried this but it didn't solve the issue. Look for answers or suggestions from users with a lot of points. I suspect that intially, the suggestion will be that you try downloading the music yet again.


This computer is not authorized to play a song

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.