Screen turning off when open to a certain angle.

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Level 1

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Screen turning off when open to a certain angle.

I have a Macbook 2016 model with touchpad and finger ID. The screen just shut off when I open it up to a certain angle, at about 90 degrees. When I close it back and reopen it then it will turn on again but when it reach certain angle, the screen turn off again. I've seen someone posted to try if you can see you screen when shining a torchlight on it. I've tried it and I can see it with the flashlight shone on it. Any idea on how to fix this?

MacBook Pro 13", macOS 10.12

Posted on Feb 8, 2020 6:56 AM

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Answer 1

Top-ranking reply

leroydouglas

Community+ 2025

Level 10

198,900 points

Feb 8, 2020 7:02 AM in response to psyblaz

See if you qualify:

Service Program—

https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/

A known issue with the projector cable.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

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Answer 2

_baseball

Level 1

103 points

Feb 8, 2020 7:03 AM in response to psyblaz

Hi,

It sounds to me like something is loose internally. Could be a connector or wire of some sort, but without opening it up and knowing it is tough to tell. I would definitely take it in to get serviced.

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Screen turning off when open to a certain angle.

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