my apple id is disabled.

Please see these reads:

If you forgot answers to security questions

https://support.apple.com/en-us/HT201485 

If your Apple ID is locked or disabled:

https://support.apple.com/en-us/HT204106

If your device has been disabled in the App Store and iTunes:

https://support.apple.com/en-us/HT208856

For additional support, you also can Contact iTunes Support using this form: https://support.apple.com/en-euro/itunes-contact. 

You also can contact iTunes World-Wide support by via text or chat using this link (follow the links in the read):

https://support.apple.com/choose-country-region/itunes

Another option is to contact Apple ID Support.

Apple ID - Official Apple Support. https://support.apple.com/apple-id

Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.https://twitter.co

Get Support https://getsupport.apple.com/. Work through the screens to get ahttps://support.apple.com/en-euro/itunes-contact

Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. https://support.apple.com/en-us/HT201303