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Apple ID emails

How do I make sure these emails are really from Apple? How do I report these emails to Apple if they are scams?

Posted on Feb 10, 2020 3:47 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2020 3:55 PM

FYI, Apple has your details on file and will always addresses you with your Full Name,

not Dear Customer, Dear Client, Dear Apple User, Dear your-email-address, or something similar.

Info and instructions on how to forward scam here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


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Question marked as Top-ranking reply

Feb 10, 2020 3:55 PM in response to Myusername_1

FYI, Apple has your details on file and will always addresses you with your Full Name,

not Dear Customer, Dear Client, Dear Apple User, Dear your-email-address, or something similar.

Info and instructions on how to forward scam here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Feb 10, 2020 3:54 PM in response to Myusername_1

The information below may help you identify bogus emails.


  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately. https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Apple ID emails

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