You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail address not available

Hi,


I was asked to verify my email address with iCloud. Using the email address that it already had, i received the email message and entered the code that I received in the mail. I received the response:

This email address is not available. Choose a different address.


I got the same result when I tried to log in to my apple account, and after some security questions it asked me to verify my email.


I've been using the same email address with my apple account for decades. What is the problem?


Mac mini, macOS 10.13

Posted on Feb 11, 2020 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2020 5:58 PM

contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


1 reply
Question marked as Top-ranking reply

Feb 11, 2020 5:58 PM in response to DancingDad

contact Apple ID Support.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


Mail address not available

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.