My new MacBookPro

I am starting a new job as a visual and video content producer at the Oxford University and I will be travelling every day, from next Monday, from London to Oxford city.

As I have already got a MacPro 6-C tower, yesterday I decided to buy a new MacBook Pro with some specific changes on the ram and processor (technically it is nothing complicated to do, just a simple operation that can be easily done).

I was unpleasantly surprised when I saw that I will have to wait for one entire month to get the new computer.

Today I called the support and although the guy was very nice, the support itself was not useful at all, in fact it was very disappointing.

I explained that I bought the computer for an important purpose, which is my new job starting next week, and he said that I either have to wait or change the order with one of the standard Apple solution in the website.

I could expect such a low and careless service from a little company but definitely not from Apple.

I must think they do not really care about their customers buying such expensive products.