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Ipad keeps shutting off when at 100%

My ipad 12.9 keeps shutting off when its at 100% battery and its hard to keep it from shutting off. When it shuts off and i go to restart it it says it is dead and needs plugged in but as soon as i plug it in it starts back up and then i get maybe 30 seconds then it shutdown. I need to figure out if it needs the battery replaced or whats wrong with it. Otherwise i guess i just cant charge it all the way up

iPad Pro, iOS 13

Posted on Feb 13, 2020 2:58 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2020 2:59 PM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

1 reply

Ipad keeps shutting off when at 100%

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