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KLombe Author

Level 1

8 points

iphone screen is on but black

i know that you can restart by holding down power button and volume down but my volume down button doesn't work is there any other way to fix the screen

iPhone 7, iOS 11

Posted on Feb 15, 2020 4:39 PM

Top-ranking reply

lobsterghost1

Level 10

147,722 points

Posted on Feb 15, 2020 7:37 PM

Unfortunately no. You'll need to schedule an appointment at your Apple Store Genius Bar for service and options.

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iphone screen is on but black

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