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Cannot complete purchase

I have money in my account but cannot complete the purchase. Why? And how to solve it?

Posted on Feb 18, 2020 6:07 PM

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Question marked as Top-ranking reply

Posted on Feb 18, 2020 6:09 PM

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


1 reply
Question marked as Top-ranking reply

Feb 18, 2020 6:09 PM in response to chen138

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


Cannot complete purchase

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