You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

chen138 Author

Level 1

4 points

Cannot complete purchase

I have money in my account but cannot complete the purchase. Why? And how to solve it?

Posted on Feb 18, 2020 6:07 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Feb 18, 2020 6:09 PM

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

View in context

Cannot complete purchase

Similar questions