You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apps Store disappeared from Apple TV

Hello ! I have an Apple TV device 3. My Apps Store application disappeared from it. I gave the factory reset and it did not reappear! I want to install some applications and I can't. ! I have tried also from iTunes and here it is not possible. Why ?



[Re-Titled by Moderator]

Posted on Feb 19, 2020 4:10 AM

Reply
2 replies

Feb 19, 2020 2:21 PM in response to irescu

The 3rd gen doesn't run apps and hence never had an app store. All content on that model is sent via server and nothing can be downloaded/installed on the device.


As above, only the Apple TV HD (4th gen) and 4K (5th gen) have that ability. They run a completely different operating system (TVOS) for which apps are developed and have storage space to accommodate the storage of those apps.

My Apps Store disappeared from Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.