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backup, photos disappear from icloud

Wanted to restore iphone. Confirmed a back up existed. After erasing phone the backup on icloud was gone. Last night saw that photos were on icloud. Looked at photos, played videos. Set iphone up to download and keep originals. Nothing happened. This morning there are no photos/videos on icloud.

Nothing in recently deleted either.

What happened to them and where have they gone?


iPhone 6, iOS 10

Posted on Feb 19, 2020 5:26 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2020 2:30 PM

If you're using this Set up and use iCloud Photos - Apple Support it is not part of the icloud backup What does iCloud back up? - Apple Support you can try here Get help with missing photos - Apple Support

2 replies

backup, photos disappear from icloud

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