You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

my macbook pro has a folder with question mark on it at start up

MacBook Pro

Posted on Feb 19, 2020 8:05 AM

Top-ranking reply

Level 9

50,142 points

Posted on Feb 19, 2020 8:27 AM

Hi,

Your MacBook Pro can't find macOS on the SSD/HDD.

If a flashing question mark appears when you start your Mac.

Resetting NVRAM could solve the issue, though if it can't help, you need to reinstall macOS on SSD/HDD with Recovery mode booting.

View in context

Similar questions