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savita88 Author

Level 1

82 points

When closing - the display does not turn off (only just before closing)

Very strange thing started happening with my Macbook Pro 16'' 2019: when I close the display, shortly before closing it turns off, but when closed completely, it turns on again and keeps on all the time. When I slightly open it, it turns off, but when closing again, it turns on. Very weird - what is happening ? I did all the resets (PMC, PRam), still the same ...

Posted on Feb 24, 2020 10:40 PM

Top-ranking reply

dominic23

Level 10

83,952 points

Posted on Feb 25, 2020 12:29 AM

Please contact Apple support.

Contact Apple Support: https://support.apple.com/contact

https://www.apple.com/retail/geniusbar

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When closing - the display does not turn off (only just before closing)

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