Kernel panic related to nvme, MacBook Pro crashes every time it goes to sleep

massimilianofurlan wrote:

I followed the charging protocol described by the link you provided and then did a reset of the SMC. The problem is still there.

Attached here 3 different Kernel Panic report.

<Kernel Panic report 1.log>

<Kernel Panic report 2.log>

<Kernel Panic report 3.log>

The problem persist in every single Catalina version from the first release to the latest beta and is not present in previous macOS versions such as Mojave.

Please verify you are not running BETA. Beta is not supported in these ASC public forums:

https://forums.developer.apple.com/community/beta/

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Reinstall the macOS on top of your existing macOS from Recovery— see if this resolves your issue.

You have choices here— you want to preserver your user data.

How to reinstall macOS from macOS Recovery: https://support.apple.com/en-us/HT204904

Always advised to have a current backup in the event you have to restore your user data.

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if no resolve—To get a good look at your System config. for conflicts or issues, you can run this trusted utility http://etrecheck.com  

If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

You can set its preference to "Allow full Disk Access",  with this you get a digest of issues from the last 7 days that are saved in your system.

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If resetting the SMC https://support.apple.com/en-us/HT201295

offers no resolve, all you can do is take it in—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

See if you qualify: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

massimilianofurlan wrote:

The problem occur only if I wait something like 20 minutes or more after sleep and seems to not occur when battery is above 85%.

Sadly resetting the SMC does not solve the issue.

I already brought my MacBook to the Apple Store few days ago. They did all their test and didn't find any problem hardware related, neither they found any solution to the problem.

Unfortunately, my MacBook Pro does not qualify to the solid state drive service.

If they had you computer on the back bench and ran their diagnostic test — AST (Apple Service Toolkit)

and found no solution seems surprising. All you can do is take in again and ask for some resolve...

See this Apple HT— a different Mac a different issue— however follow the charging protocol, then in the morning after the extended charge—try resetting the SMC and test.

ref:

If your MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) keeps shutting down - Apple Support

https://support.apple.com/en-us/HT210615

<Panic diags file available: YES (0x0)>

If you want to dig a little deeper—

If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box (see menu below) for ease of reading and comparison.  A single report may be useful but does not establish a trend for a meaningful diagnosis.

Kernel Panic reports can be found /Library/Logs/DiagnosticReports

From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports

 ends in .panic  post the whole report .

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