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Jowin14 Author

Level 1

4 points

Apple TV won’t play my movie

My moves won’t play. It will just show up the intro and won’t do anything

Posted on Feb 28, 2020 5:43 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,614 points

Posted on Feb 28, 2020 10:15 PM

What is you model Apple TV? Identify your Apple TV model - Apple Support

What intro are you referring to? If you are on a page that has a Play button on screen, then navigate to that Play button on screen and confirm by pressing select to start watching it –– not the Play button on your remote.

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Apple TV won’t play my movie

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