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ianw082 Author

Level 1

9 points

Can't see Documents in Files app on iPad

I have recently taken out the 2TB icloud package and started uploading all my files to it. I can view them fine on my imac and iphone via the Files app but when I try and open the Files app on my ipad it shows nothing: "0 items, 1.83 TV available in icloud"

Initially it was still showing the stuff that was in there when I had the free 5GB package, so I deleted them and now it shows nothing.

I have tried several times turning the icloud on/off in settings and tried switching the tablet on/off including with the icloud on and with the icloud off. I have also tried deleting the app and reinstalling it but nothing works.

I am now out of ideas - please help as I want to be able to access the files on my tablet too.....

iPad, iOS 13

Posted on Mar 1, 2020 4:31 AM

Top-ranking reply

ianw082 Author

Level 1

9 points

Posted on Mar 1, 2020 11:35 PM

I did try that but it didn't work.

I have however since fixed this... the answer was to log out of my mac. When I logged back in again, the files suddenly appeared on the tablet. Happy now, thanks for your help.

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Can't see Documents in Files app on iPad

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