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AdamEcc Author

Level 1

8 points

iPad files app showing folder as empty

I've been trying to set up a mobile Lightroom workflow on my iPad, but when I try to load files form my camera's memory card, the Files app isn't showing the contents of some of the card's folders. I know the issue isn't with Lightroom as the problem occurs when I run the Files app separately, too.

Example:

If I open "Untitled" (the SD Card), I can see

DCIM
MISC
System Volume Information

SVI contains files and MISC contains GPS, which is empty

DCIM contains

100EOS5D
101EOS5D
EOSMISC

EOSMISC and 100EOS5D both show files in the app, but 101EOS5D doesn't. I have verified on my computer that the folder is not empty.

Any ideas what's going on?

iPad Pro, iOS 13

Posted on Mar 5, 2020 5:21 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Mar 5, 2020 3:00 PM

Hello,

Try updating to iPadOS 13.3.1 to see if it resolves your problem.

Settings > General > Software Update

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iPad files app showing folder as empty

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