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Apple TV no sound

Hi, I have a Apple TV 4K A1842 attached to an Element flat screen TV it has been working perfectly fine until a few months ago when it doesn’t play any sound. No sound on the home page, Netflix, Prime etc. I have tried Dolby, stereo and auto settings to no prevail. Any ideas?

Apple TV 4K, tvOS 13

Posted on Mar 14, 2020 1:40 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2020 10:10 PM

Ddappleonline Said:

"Apple TV no sound: Unplugged Apple TV, replugged and restarted. Same situation, no sound."

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Use a new HDMI cable.


Also, check what audio settings may need to be set for the TV. You would likely find this in the user manual of the TV. Look on the manufacturer's Web site for the user manual. Contact them, using the "Contact Us" link, usually found somewhere at the bottom of the home page.

4 replies
Question marked as Top-ranking reply

Mar 14, 2020 10:10 PM in response to Ddappleonline

Ddappleonline Said:

"Apple TV no sound: Unplugged Apple TV, replugged and restarted. Same situation, no sound."

-------


Use a new HDMI cable.


Also, check what audio settings may need to be set for the TV. You would likely find this in the user manual of the TV. Look on the manufacturer's Web site for the user manual. Contact them, using the "Contact Us" link, usually found somewhere at the bottom of the home page.

Apple TV no sound

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