You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

“Forgotten” AirPods won’t connect to iPhone

Only one of my AirPods was connecting to my iPhone 11, so I went to settings and forgot the device. However, when I try to reconnect them, the setup button seems unresponsive. The status light stays at a steady green no matter what I do. The AirPods are fully charged, my software is up to date, and I’ve tried restarting my phone and hitting the button for 15 seconds at a time. Any other tips?

Posted on Mar 15, 2020 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2020 1:13 PM

Hello,

See the steps in this link for a full reset:

Reset your AirPods

Good luck.

2 replies

“Forgotten” AirPods won’t connect to iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.