You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock

So I recently found my old iPad mini and it got locked. Furthermore, I do not remember neither the Apple ID or the Password. But I may have an idea on what the password could be. And to be honest, I do not know what model it is either.

iPad mini 5 Wi-Fi

Posted on Mar 26, 2020 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2020 5:19 AM

Assuming that you are the original owner of the AppleID that was used to originally activate the iPad, you should be able to recover your AppleID and associated password here:

https://iforgot.apple.com


To recover your AppleID credentials, you will need access to either the primary or “recovery” email addresses that you should have configured when setting-up your AppleID account - or one of the “trusted” phone numbers associated with the account.


When you have recovered your AppleID credentials, you can change your primary email address (and update your account as needed) here:

https://appleid.apple.com


If you update your AppleID account with a new email address, this will change the AppleID username that you use to log-in to Apple services.


If you cannot remember the iPad passcode, you will need to follow this process - which will require AppleID credentials to complete:

https://support.apple.com/en-gb/HT204306


2 replies
Question marked as Top-ranking reply

Mar 26, 2020 5:19 AM in response to april_bu

Assuming that you are the original owner of the AppleID that was used to originally activate the iPad, you should be able to recover your AppleID and associated password here:

https://iforgot.apple.com


To recover your AppleID credentials, you will need access to either the primary or “recovery” email addresses that you should have configured when setting-up your AppleID account - or one of the “trusted” phone numbers associated with the account.


When you have recovered your AppleID credentials, you can change your primary email address (and update your account as needed) here:

https://appleid.apple.com


If you update your AppleID account with a new email address, this will change the AppleID username that you use to log-in to Apple services.


If you cannot remember the iPad passcode, you will need to follow this process - which will require AppleID credentials to complete:

https://support.apple.com/en-gb/HT204306


Activation Lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.