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Julieboone Author

Level 1

4 points

My iPhone XS screen went black

What can I do to get the screen to work again

iPhone XS

Posted on Mar 27, 2020 7:13 PM

Top-ranking reply

Juitse

Level 3

657 points

Posted on Mar 27, 2020 7:49 PM

Hi Julieboone

Thanks for using the  Apple Support Communities.

Please try to hard rest the device by Pressing and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

check out this article, it may be helpful

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Best Regards,

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My iPhone XS screen went black

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