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changing my email address

I’m currently setting up a new iPhone for a colleague of mine, she has changed her email address since she set up her last iPhone and can’t remember her old email address is there anyway to set up the iPhone from iCloud without it please

iPhone 7

Posted on Mar 29, 2020 4:01 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2020 9:00 AM

If the email address she can't remember was her Apple ID, see if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            



2 replies
Question marked as Top-ranking reply

Mar 29, 2020 9:00 AM in response to gráinne146

If the email address she can't remember was her Apple ID, see if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            



changing my email address

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