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Phishing While Updating Applications

Hello:


I tried to update my software in response to a reminder to manually update my software.


During that process, I was presented with a request for an account which I do not own.


See attached screen shot.


The account was apple@jmbarker.com


When I tried to change the account name to my account, I was prevented in clicking inside the account name dialog box.


I did not enter my password.


The account as listed above does not return any known text strings in a google search.


Please advise if my network has been compromised.

Mac Pro, macOS 10.13

Posted on Mar 29, 2020 7:58 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2020 8:01 AM

I think what you are seeing most likely is an attempted scam.

 

Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

 

If you gave you Apple ID password to a scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do [before] or after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

I doubt you account was compromised, but See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145


 Also see:


Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac


FYI: 

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

6 replies
Question marked as Top-ranking reply

Mar 29, 2020 8:01 AM in response to Cowboy.mouth

I think what you are seeing most likely is an attempted scam.

 

Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.

 

If you gave you Apple ID password to a scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do [before] or after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

I doubt you account was compromised, but See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145


 Also see:


Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac


FYI: 

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

Mar 29, 2020 8:08 AM in response to Cowboy.mouth

I think changing your password is a good idea. See


Change your Apple ID password https://support.apple.com/en-us/HT201355

 

What to do after you change your Apple ID or password  https://support.apple.com/en-us/HT204071


I don't think there is a need for a complete wipe.


I don't know about: "How do I track down where the malware is on my computer network?" You might want to notify Apple. See the last link in my original post.

Phishing While Updating Applications

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