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stephany151 Author

Level 1

4 points

Two factor authentication

I recently purchased a new iPhone 11 Pro Max and it won’t download bc I can not get the two factor authentication from a number I no longer have, what do I do?

Posted on Mar 31, 2020 6:13 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Mar 31, 2020 6:22 PM

You need to change the number on your Apple ID.

Apple ID - Manage

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. https://support.apple.com/en-us/HT204974

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Two factor authentication

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