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Raleib Author

Level 1

8 points

iPad screen frozen

My screen is frozen. Hone button will not work. I turn it off & back on and frozen screen is back

iPad, iOS 9

Posted on Apr 2, 2020 1:11 PM

Top-ranking reply

Rysz

Level 8

44,421 points

Posted on Apr 2, 2020 1:23 PM

If nothing in the article below helps, it might be a hardware issue.

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, read this Apple article to learn what to do:

https://support.apple.com/en-us/HT201412

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iPad screen frozen

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