You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime

I am not able to use my FaceTime on my iPad. I tried steps given in apple’s help pages. On pressing + I am able to see the contact information but the video and audio symbols remain grey. Could someone suggest a remedy?

Posted on Apr 7, 2020 2:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2020 3:47 AM

if it was purchased in some of the arab countries where it's banned it's not on the ipad and can't be added

1 reply

FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.