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User profile for user: spatz8109
spatz8109 Author
User level: Level 1
5 points

Ipad black screen and won't charge

Last night my screen went blue and I did the reset and put it on the charger. After 7 hours it has not charged and I cannot get it to turn on. Doesn't show it's taking a charge when plugged in. I have tried restarting with home button and turn on button to restart to no avail. Any ideas?

iPad, iOS 9

Posted on Apr 7, 2020 7:08 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,804 points

Posted on Apr 7, 2020 7:22 AM

Force restart iPad


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,804 points

Apr 7, 2020 7:22 AM in response to spatz8109

Force restart iPad


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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Ipad black screen and won't charge

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