You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need help with sim tray

Just bought a brand new iPhone today, trying to put my sim in but the tray won’t open. Even asked my strong partner to help. Bought from BigW. Any suggestions? We only have a Telstra shop and Optus here.

iPhone 7, iOS 13

Posted on Apr 9, 2020 2:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2020 3:17 AM

Well, using the tool in your iPhone box (or a small paperclip) it should open, as per this support article:--> Remove or switch the SIM card in your iPhone or iPad - Apple Support

If you're still having difficulty ejecting the SIM tray, take your device to your carrier for help.

Regards

Giulio

1 reply

Need help with sim tray

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.