5GHZ SIGNAL NOT ABLE TO BE SEEN Airport extreme firmware 7.9.1

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Level 1

17 points

5GHZ SIGNAL NOT ABLE TO BE SEEN Airport extreme firmware 7.9.1

Hi all, sorry if this appears in other places but I am trying to enable the 5ghz signal on my AE. It has firmware 7.9.1. My devices cannot see the 5ghz signal and i have tried all suggested channels and others.

I have always used 2.4 with no issues and decided to try the 5ghz one. I tried naming it the same with 5ghz and just a simple 5 but it still cannot be seen.

I have google and do not see the same options for the settings in this firmware version 7.9.1 where you can control the radio signal mode etc.

Posted on Apr 14, 2020 7:59 AM

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Answer 1

Tesserax

Level 10

152,236 points

Apr 14, 2020 9:29 AM in response to TRON3030

It may be possible that the 5 GHz radio on your AirPort Extreme has failed. One thing to try is to perform a "factory default" reset to see if you can get it working again.

Ref: How to reset your AirPort base station - Apple Support

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Answer 2

Tesserax

Level 10

152,236 points

Apr 14, 2020 8:56 AM in response to TRON3030

Per chance did this issue occur after upgrading the firmware on your 802.11ac AirPort Extreme base station to 7.9.1? Are you using a Mac or iOS device to manage your base station?

By default, your AirPort Extreme will broadcast two wireless networks with the same network name simultaneously. You do have the option to change the 5 GHz network name via the AirPort Utility, as well as, manually control what radio channels either network uses on the Wireless Options window within that utility.

Again, by default, both are set to "Automatic." Just change either to the desired channel you want them to operate on.

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Answer 3

TRON3030 Author

Level 1

17 points

Apr 14, 2020 9:24 AM in response to Tesserax

correct , I am using mac os. I have played with the channels. The 5ghz one does not show up . The 2.4 is set to channel 6. I have tried the 5g on automatic and changed the name so i could see it as another name but it does not show up. It worked on an older airport extreme I used to have. For this one it just will not show.

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Answer 4

TRON3030 Author

Level 1

17 points

Apr 14, 2020 9:35 AM in response to Tesserax

that is what i am thinking. I bought it on ebay a long time ago; but never used the 5ghz radio. I am fine with 2.4 but thought it was strange the 5ghz did not show. I may invest in a newer one but the stopped making them.

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