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New iPad Pro will not connect to network

Just received my new iPad Pro yesterday.

configuration

12.9 -4th gen

wifi only

256 GB

Setup IPad, installed software update immediately

iPad will not connect to internet. Showing internet on WiFi

VPN will not hold setting... go to general settings > vpn > status an not able to connect

Posted on Apr 15, 2020 11:48 AM

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Question marked as Top-ranking reply

Posted on Apr 15, 2020 12:42 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not stextelect Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 15, 2020 12:42 PM in response to terrylstewart

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not stextelect Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

New iPad Pro will not connect to network

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