You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
2017 macbookpro no touch bar. Computer says thats its plugged in and that the power source is the adapter, and power continues to fall at normal rate. Tried plugging in numerous times but won't charge. Any advice
Battery cycles around 590 and condition is normal if that is relevant.
MacBook Pro 13", macOS 10.12
Did you try using the other USB-C port? Are you using the correct cable (not all USB-C cables are capable of charging the laptop).
Try an SMC reset.
Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry.
Here is an Apple article for troubleshooting USB-C charging issues:
https://support.apple.com/en-us/HT204652
See if your laptop qualifies for this free Apple battery repair program:
https://support.apple.com/13inch-macbookpro-battery-replacement
You should also check whether your laptop qualifies for this free Apple SSD repair program:
https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service
FYI, here is a current list of all the publicly acknowledged free repair programs for various Apple products (some products such as your laptop may have multiple programs):
https://support.apple.com/exchange_repair
Did you try using the other USB-C port? Are you using the correct cable (not all USB-C cables are capable of charging the laptop).
Try an SMC reset.
Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry.
Here is an Apple article for troubleshooting USB-C charging issues:
https://support.apple.com/en-us/HT204652
See if your laptop qualifies for this free Apple battery repair program:
https://support.apple.com/13inch-macbookpro-battery-replacement
You should also check whether your laptop qualifies for this free Apple SSD repair program:
https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service
FYI, here is a current list of all the publicly acknowledged free repair programs for various Apple products (some products such as your laptop may have multiple programs):
https://support.apple.com/exchange_repair
Thank you!
SMC reset did the trick
You're welcome. I'm so glad when the simple things work especially in these times.
Keep safe.
Macbook Pro battery issues
