You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Shared issue on the latest IOS 13

Anyone encounter issue below when trying to click on share icon? The share option is gone.


iPhone XR, iOS 13

Posted on Apr 16, 2020 11:13 PM

Reply
3 replies

Apr 16, 2020 11:14 PM in response to Bea0925

Is this your corporate iPhone? Do you have any profile installed by your corporate / organisation / enterprise / School Management then please contact the system administrator of your corporate / organisation / enterprise / School Management


If you have installed any profile on your own, remove it --> Install or remove configuration profiles on iPhone - Apple ...


Further I can only think of an app that may have been downloaded directly from internet (Not App store) may be triggering this phenomenon.


Reset Network Settings: Only network settings are removed.

  • When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
  • To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
  • To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
  • Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


If the above fails....


Go to Settings > General > Reset > Reset All Settings

  • What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy.
  • Resetting all settings also reverts all your personalized and customized features like wallpapers and accessibility settings back to factory defaults.
  • Performing this action does not impact any of your personal device data, including photos, videos, notes, messages, reminders, emails, calendars, texts, documents, and other files



Apr 17, 2020 2:59 AM in response to SravanKrA

Hi Savran,

This is a personal phone. It's just one fine day, the sharing function from Photo apps/ Facebook apps and many other apps does not work anymore.

On the sharing pop up, there's no longer a list of apps that i could share the information with.


Have tried all the steps you mentioned above includes Reset All Settings but it doesn't work. Sharing function is still handicapped at this moment.


Is this something that happen to IOS 13 currently? This IOS is really buggy.


Thanks!

Shared issue on the latest IOS 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.