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User profile for user: redman7777
redman7777 Author
User level: Level 1
4 points

Two write-offs

Hello

From the phone account on the 15th, for some reason, the debit is 169 rubles for Itunes and on the 18th, the debit is also 169 rubles for Apple Music. What is the charge on the 15th for Itunes?

Thanks.

iPhone 7, iOS 13

Posted on Apr 18, 2020 2:32 AM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Posted on Apr 18, 2020 3:06 AM

You may be able to get a refund. See Request a refund for apps or content that you bought from Apple

 https://support.apple.com/en-us/HT204084

 

You can also use this iTunes Support form to request a refund https://support.apple.com/en-euro/itunes-contact

 

See How long refunds from the App Store orother Apple services take https://support.apple.com/en-us/HT210904

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Apr 18, 2020 3:06 AM in response to redman7777

You may be able to get a refund. See Request a refund for apps or content that you bought from Apple

 https://support.apple.com/en-us/HT204084

 

You can also use this iTunes Support form to request a refund https://support.apple.com/en-euro/itunes-contact

 

See How long refunds from the App Store orother Apple services take https://support.apple.com/en-us/HT210904

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Two write-offs

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