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Locked iPad

Bought an iPad from a guy but it’s locked and I need to put Thor Apple ID but I have no contact with him anymore

iPad Pro 11-inch Wi-Fi

Posted on Apr 23, 2020 11:20 PM

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2 replies

Apr 24, 2020 1:43 AM in response to Daniel_carlos

Unfortunately, if the device is Activation Locked with an AppleID of a previous owner, unless you can secure their cooperation in removing the Activation Lock from their account, the device is useless to you. The Activation Lock cannot be bypassed; nobody here has the ability to help - and Apple will not assist in defeating this anti-theft measure.


That said, here are the procedures to follow if circumstances allow:


If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Locked iPad

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