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Can’t open any pages templates. And no iWork apps available on iCloud.com

I recently purchased a 2020 iPad Pro. When I try to open any new document or most existing documents, I get this error message:


“The operation could not be completed. (Com.apple.DocumentManager error1.)”


I’ve also noticed that when I log into iCloud.com, there are no iWork apps available to use. What is happening?

iPad Pro 11-inch Wi-Fi

Posted on Apr 26, 2020 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2020 4:07 PM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

5 replies

Can’t open any pages templates. And no iWork apps available on iCloud.com

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