You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Setting up iPad

My dad can not remember his Apple ID nor his email address to access his iPad and I was wondering if there is any other way to reset his iPad so that I can use it

Posted on Apr 28, 2020 7:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2020 7:47 AM

This is what you can do:


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot  https://iforgot.apple.com/password/verify/appleid 

 

You also are likely to need to See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

__________

 

Note that if you are you are unable answer your security questions satisfactorily, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

 

2 replies
Question marked as Top-ranking reply

Apr 28, 2020 7:47 AM in response to Sliehb

This is what you can do:


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot  https://iforgot.apple.com/password/verify/appleid 

 

You also are likely to need to See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

__________

 

Note that if you are you are unable answer your security questions satisfactorily, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple support to discuss any possible extenuating circumstance, see these support options:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

 

Setting up iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.