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Problems with downloading mail from iCloud

Due to recent publicity I deleted my mail app. This morning I read that if I had just turned off notifications it would protect my phone. I downloaded Mail from the Cloud. When I went to check mail, I was directed to the page "Welcome to Mail". I was asked to enter my e-mail and apple password. Then I get a message "Could Not Sign In - This iCloud account has already been added to your iPhone". How can I access my mail?


iPhone XS

Posted on Apr 29, 2020 6:28 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2020 10:49 AM

Hi Susi,


Thanks for reaching out in Apple Support Communities. I understand you're having trouble setting up iCloud Mail on your iPhone. I know it's important to have access to your mail accounts using the Mail app; I can help. Use these steps to enable iCloud Mail on your device:


  • Tap Settings > Your Name > iCloud, then tap the slider to enable Mail.
  • Open the Mail app and you should see your account data start to sync.


Let me know if you have any trouble.



Best Regards.

3 replies
Question marked as Top-ranking reply

Apr 30, 2020 10:49 AM in response to SusiKennedy

Hi Susi,


Thanks for reaching out in Apple Support Communities. I understand you're having trouble setting up iCloud Mail on your iPhone. I know it's important to have access to your mail accounts using the Mail app; I can help. Use these steps to enable iCloud Mail on your device:


  • Tap Settings > Your Name > iCloud, then tap the slider to enable Mail.
  • Open the Mail app and you should see your account data start to sync.


Let me know if you have any trouble.



Best Regards.

Problems with downloading mail from iCloud

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