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Level 1

4 points

Iphone XR Camera not working black screen

Can anyone assist?

For last month the camera on flash side seems to be black, it does go on intermittently but most times only for a very short while.

Has anyone had the same issues and what was the fix?

Thanks in advance

iPhone XR

Posted on May 1, 2020 1:33 AM

Top-ranking reply

Community+ 2024

Level 10

413,678 points

Posted on May 1, 2020 1:53 AM

You still see a black screen after charging, force restarting, following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

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