You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

araceli129 Author

Level 1

4 points

Locked account

For some reason I have been locked out of my iTunes and no matter what I have tried I can’t unlock it

Posted on May 1, 2020 1:55 PM

Reply

Top-ranking reply

Level 8

39,487 points

Posted on May 1, 2020 2:11 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Hope this helps!

View in context

Similar questions

1 reply

Top-ranking reply

Level 8

39,487 points

May 1, 2020 2:11 PM in response to araceli129

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Hope this helps!

Reply

Locked account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up