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Hathers287 Author

Level 1

4 points

Shut down because of a problem

My new MacBook Pro (less than 6 months old) frequently shuts down because of a problem. I get an error message which I send to Apple. Is there someway I can identify whether the problem is software or hardware related?

Posted on May 3, 2020 2:32 AM

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leroydouglas

Community+ 2024

Level 10

188,316 points

Posted on May 3, 2020 8:55 AM

Hathers287 wrote:

My new MacBook Pro (less than 6 months old) frequently shuts down because of a problem. I get an error message which I send to Apple. Is there someway I can identify whether the problem is software or hardware related?

Learn what to do if your computer restarts or shuts down unexpectedly,

or you get a message that your computer restarted or shut down because

of a problem.

If your Mac restarted because of a problem - Apple Support

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Shut down because of a problem

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