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Level 1

4 points

I am having trouble opening up my mail.

Email will not open. Are you able to help in telling me what I need to do to fix this.

Posted on May 4, 2020 5:16 PM

Top-ranking reply

Level 10

244,943 points

Posted on May 4, 2020 5:33 PM

Try this & let us know what happens exactly...

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?

Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

In the interim use a Browser to login to your WebMail.

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