You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to upgrade Catalina (Restart not working)

Hi,


My Catalina installation is stuck at "closing other applications" and not going to restart the computer. Storage space is adequate, no other apps are opening, currently using Sierra 10.12.6. This has happened a few time. I tried to restart my laptop manually and re-install again, still no luck. I attached screenshot. What should I do? Thank you so much.


best

mitch

Posted on May 6, 2020 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2020 11:14 PM

Try upgrading while in Safe Mode.

How to use safe mode on your Mac - Apple Support

Similar questions

3 replies

Unable to upgrade Catalina (Restart not working)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.