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User profile for user: nathaliemiz
nathaliemiz Author
User level: Level 1
4 points

unresponsive phone

How can i connect my iPhone to iTunes because my phones screen is like frozen. And i don't know how to connect it to my computer.

iPhone XR, iOS 13

Posted on May 9, 2020 12:20 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,086 points

Posted on May 9, 2020 12:23 AM

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...


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unresponsive phone

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