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AlimovL Author

Level 1

4 points

Apple ID

I cannot reset my security questions that I fogot, when logging in it say " we don't have sufficient information about you", please help with this problem

Posted on May 10, 2020 7:42 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,320 points

Posted on May 10, 2020 7:47 AM

This is a user to user forum: you are not talking to Apple here and we don't have access to your account. I can only refer you to Apple's Help page, which probably you've already seen:

If you forgot the answers to your Apple ID security questions - Apple Support

This page doesn't suggest that you can proceed if you can't provide sufficient identification, but you could try Support: https://getsupport.apple.com

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Apple ID

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