You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

9 points

iPhone 6s won't update

Why won't my iPhone 6s Plus update to iOS 13

Posted on May 10, 2020 1:54 PM

Top-ranking reply

Level 10

149,370 points

Posted on May 10, 2020 2:10 PM

How certain are you that you have an iPhone 6s? Could it be that you have an iPhone 6 instead and not the "s" version?

I ask because the iPhone 6 goes up to iOS 12.4.x and iPhone 6s and newer models go up to iOS 13.4.x.

To validate the model of your iPhone, open Settings ➔ General ➔ About ➔ Model Name and note what it states there.

Axel F.

View in context

Similar questions